Pharmacist Q&A

Short answers from our pharmacy team on import papers, cold chain, and originator vs named generics. Not a diagnosis. For dosing, only your oncologist decides.

• Does Keytruda need a fridge when I travel or when it ships?
• What documents do I need to import cancer medicine into the USA?
• What should I do if my cold-chain medicine box feels warm?
• Can a family caregiver order cancer medicine for a patient?
• How long does international oncology shipping usually take?
• What is the difference between originator and Indian-brand cancer medicine?

Information and pharmacy-access support only — not medical advice, diagnosis, or a treatment plan. Always follow your oncologist. Prescription required for oncology medicines.